Welcome to Creative Lighting + Home Accents

651.647.0111 | 1.800.547.9444 - toll free


Terms & Conditions Return policy No Hassle Return and Exchange Policy We want to make sure you're happy. If you are unsatisfied with any Creative Lighting product for any reason, we are pleased to accept your returns. However, please note the following: " We accept normal stocking merchandise returns within 30 days of receipt date. " Products eligible for return must be new, unused, unaltered and contain all original product packaging. " Fixtures with cut wires, missing parts, missing glass or damage are not returnable " Special order items are subject to a 25% restocking charge. Your return must be shipped prepaid in order for us to accept it. if the error is ours, we will pay all shipping costs. Replacement items Defective, damaged, clearance or closeouts merchandise, if available, will be shipped at no charge to you. If replacement items are no longer available you will receive a full refund. Refunds Refunds are normally issued within one week after the returned item(s) are received and inspected by us. In Store Coupon The coupon on the site is solely for in store purchases. Limit one coupon per household. Not valid on website products. Not valid on already discounted items. Colors We have done our best to display as accurately as possible the colors of the products shown on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. Delivery Normally our shipping is free, via U.P.S. ground. The only exceptions are: -Oversized and extremely heavy items, which are noted on their product information pages as requiring a special delivery charge. The delivery charge varies depending on the size and weight of the item. These charges will be included in the Shipping & Handling subtotal of your order. -Orders outside the 48 contiguous United States. For estimated shipping charges contact us at customerservice@creative-lighting.com, or call us at 800 547 9444 (outside the USA call us at 651 647 0111). Next day air is available for an additional fee, contact us at customerservice@creative-lighting.com, or call us at 800 547 9444 (outside the USA call us at 651 647 0111) for details. We do not ship to P.O. Boxes or military APO/FPO addresses. Truck delivery items are delivered by a truck delivery service. you are responsible for removing the items off the back of the truck to your home. Truck deliveries are made Monday thru Friday, 8-5. A delivery agent will call you to schedule your delivery. An adult needs to be present to sign for the shipment. Correction of Errors and Inaccuracies; Limitations on Quantity; Returns; Risk of Loss The information on this website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase you may return it with the original packing receipt within 30 days of the order date. Additional restrictions apply. The risk of loss and title to items purchased from us to the purchaser upon our delivery to the carrier. Disclaimers - General This website is operated by Creative Lighting, Inc. on an "as is," "as available" basis, without representations or warranties of any kind. To the full extent permitted by law, we disclaim any and all representations and warranties with respect to this site and its contents, whether express, limited, or statutory, included, but not limited to, warranties of title, merchantability and fitness for a particular purpose or use. Without limiting the foregoing, we disclaim any and all warranties, express or implied, for any merchandise offered on this site. This disclaimer doesn't to apply to any product warranty offered by the manufacturer of the item. Without limiting the foregoing, we do not represent or warrant that the information on this site is accurate, complete, reliable, useful, timely or current or that the site will operate without interruption or error. Without limiting the foregoing, we disclaim any liability as to the accuracy or completeness of each item description. All product description originate form the manufacturer of the item. We make no representation that the content provided on this site is applicable or appropriate for use in locations outside the U.S.A. Limitation of Liability This is a comprehensive limitation of liability that applies to all losses and damages of any kind (whether general, special, consequential, incidental, exemplary or otherwise, including, without limitation, loss of data, income or profits), whether in contract, negligence or other tortious action, even if an authorized representative of Creative Lighting, Inc. had been advised of or should have known of the possibility of such damages. If you are dissatisfied with this website or any content on the site, or with these terms and conditions, your sole and exclusive remedy is to discontinue using this website, that your use of this site is at your sole risk. Enforcement of Terms and Conditions By accessing and using this site, you agree that your access to and use of this website is subject to these terms and conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of the State of Minnesota, U.S.A. Price Matching Regular, sale and clearance prices for products on creative-lighting.com may vary from our store. We do not match the price of our online merchandise with the price offered by our store. You must contact us within 14 days of your online order to get a price adjustment. Also, we cannot adjust for a lower price on clearance items. Volume Discounts We may offer additional discounts on large orders of a single item or on large orders of many individual items. Contact us for details. Underwriters Laboratories (UL): Underwriters Laboratories is an internationally recognized, nonprofit safety-testing agency. Federal and state laws require fixtures to be listed as meeting the safety codes created by UL. All our fixtures and lamps are U.L. approved.

Terms & Conditions