Customer Service
Lighting is a great way to breathe new life into your home.
Whether it's lighting a whole house, just a single fixture, or finding ways to brighten up the exterior of your home, we take pride in giving superior service. There are many ideas and options—that's why we're here to help.
Our customer service department is available to assist in-store or by telephone during normal business hours, or via email anytime at CustomerService@Creative-Lighting.com.
Our Showroom:
1728 Concordia Avenue
Saint Paul, MN 55104
View Map
Telephone:
651.647.0111
1.800.547.9444 - Toll Free
651.647.9170 - Fax
Store Hours:
Monday, Tuesday, Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday & Saturday: 9:00 AM - 5:00 PM
Closed Sundays
Note: All times are CDT
No Hassle Return and Exchange Policy
We want to make sure you're happy. If you are unsatisfied with any Creative Lighting product for any reason, we are pleased to accept your returns. However, please note the following:
- We accept returns within 30 days of receipt date.
- Products eligible for return must be new, unused, unaltered and contain all original product packaging.
- Fixtures with cut wires, missing parts, missing glass or damage are not returnable
- A Return Authorization Number is required for all returns. Please contact customer service to start your return process and receive your Return Authorization Number.
Please view our Terms & Conditions for more details.